How to use PKC BIZOFT

Open the app or the website, choose Sign up, fill in your name, email, mobile number and address, then enter the 6-digit code we email you. Read and accept the Terms and Privacy Policy.

On Home, tap Apply for a Plan, pick a speed (50, 80, 120 or 200 Mbps) and pay the one-time installation fee. Your plan is billed after installation, due on the last day of the month. Send the GCash or bank reference number and a photo of your proof.

Accounting checks your payment. You will get a notice, and the progress card on Home shows each step: payment checked, technician assigned, technician arrived, started working, completed.

A technician comes to your address. If you are not home, you can sign off in the app afterwards. Billing starts after sign-off.

Open Plan & Bills. Your bill shows its dates: pay by the last day of the month, grace until the 4th, disconnection on the 5th. Tap Pay, choose GCash or bank, upload your proof. Accounting confirms it.

Go to Requests, choose the problem, add a photo if you can, and send. A technician is assigned and you can chat with them from the request.

Open Referrals, share your code. You earn when your friend is installed and has paid.

The inbox and push notifications tell you about bills, reminders from Accounting, outages and job updates. Profile has your details, password and sign out.

Shows your open jobs, your performance and your stock at a glance.

Open jobs nearest to you come first. Tap one to see the customer, the address pin and the route. You can hold up to 3 active jobs. Accept a job, go solo or ask to team up.

Tap I have arrived when you reach the house. That starts the job. Fill in the checklist, scan the modem serial, take photos and get the customer signature.

Mark completed (you must have arrived first). A job you cannot finish can be handed back. No signal? Your notes are saved and sent when you are online.

Take items from the store and use them on a job. Your truck stock shows what you carry.

Your details, rating and password. Live location is shared only while the Jobs screen is open.

On the Accounting page, the top card lists payments waiting. Open your GCash or bank history, confirm the money arrived, then verify or reject (with a reason).

Open a customer to see their bills, payments, billing day and service status. You can add an Installation Fee or Adjustment bill and send a reminder.

The Grace and disconnection panel lists who is late, grouped by stage, with a Remind button.

Collections shows money in by day and month. Reports and Insights show revenue and tickets.

Under More, approve or reject referral withdrawals.

Invite staff, set roles (admin, accounting, technician, inventory), and approve or disable accounts.

Search every customer, assign jobs and review installation and repair evidence.

Analytics, tickets, dispatch board, outages, truck stock, errors, audit log and role permissions.

Staff sign in with a password, an emailed code and a second password. Only the owner can reset a forgotten second password.